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Beware of New Social Security Email Scam

A new phishing scam is targeting Social Security recipients with emails pretending to be from the Social Security Administration (SSA). These emails prompt users to download a fake Social Security statement, but the attachment actually contains malware.

Once downloaded, the malware gives hackers remote access to the victim’s computer. This access can expose sensitive information like bank logins and personal files. According to MalwareBytes Labs, the scam uses a tool called ScreenConnect, which is normally used by IT professionals to fix computers remotely. In the wrong hands, it can take full control of your device.

What Is Phishing?

Phishing is a type of fraud where scammers pretend to be trusted sources, like the SSA, to trick people into giving up personal data. These emails can be hard to spot because they look legitimate. Scammers use familiar logos, wording, and formatting to make their messages convincing.

Phishing scams are widespread. Google blocks around 100 million phishing emails every day. Still, some make it through filters, especially more sophisticated attacks like this one.

Older Adults Are Often Targeted

Scammers often focus on older adults, believing they have more financial assets. The National Council on Aging reports that Americans over 60 lost more than $3.4 billion to fraud in 2023 alone.

What to Watch For

  • Emails claiming your Social Security statement is ready
  • Messages that thank you for signing up for electronic statements
  • Attachments or links to download your “statement”
  • A sender email address that does not end in .gov
  • The SSA’s Office of the Inspector General (OIG) has confirmed these scam emails are circulating. They look official but are fake.
Protect Yourself
  • Don’t download attachments or click links from unexpected emails
  • Check the sender’s email address carefully; real SSA emails end in .gov
  • Delete suspicious messages and block the sender
  • Ask a trusted person or search online if you're unsure
  • Report phishing to the Federal Trade Commission

We can help you take the right steps to protect your identity and finances. Staying alert is the best defense. Call us today at 605-275-5665.

Read more: Scam Email Targets Social Security Recipients